Meliora Property Management Limited
www.meliorapm.co.uk
Privacy Policy
Reviewed May 2026
Meliora Property Management Limited is committed to ensuring that your privacy is protected and our use of your personal information, is governed by the applicable Privacy Notice relevant to your relationship with us.
On this website, “Meliora” “our” and “we” each mean Meliora Property Management Limited, who collect and use your information in the manner set out in the relevant Privacy Notice. Any reference to “you” or “your” refers to anyone whose personal information we process.
Meliora Property Management Limited:
Registered Office: The Office, Sellet Hall, Hosticle Lane, Whittington, Carnforth, Lancashire, LA6 2QF.
Company Registered at Companies House: Registration number 13949404.
Registered with the Information Commissioner’s Office under registration number ZB340383
Our use of your personal data will be governed by the relevant Privacy Notice.
Meliora Property Management Limited, is a controller for the personal information that it collects and uses about you. We will treat your personal information as confidential and in accordance with applicable data protection legislation including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018. Personal information will only be shared with others in accordance with the relevant Privacy Notice.
The Privacy Notice explains;
- What personal information is
- How we collect your personal information
- The types of personal information we collect
- How we use your personal information
- The legal basis for processing your personal information including where processing is necessary for legitimate interests, legal obligations, contractual purposes or consent.
- How we share your personal information
- How long we keep your personal information
- How we keep your personal information secure
- Your rights in relation to your personal information
- How to make complaints and how to contact us
Provision of Personal Data – Is the provision of personal data statutory or contractual?
The provision of certain personal data is necessary in order for us to provide our services and, in some circumstances, to comply with legal and regulatory obligations.
Personal data may be required in order to:
- enter into and perform contracts with landlords, tenants, guarantors, contractors, suppliers and other business contacts;
- process tenancy applications, manage accounts and provide property management and letting services;
- verify identity, carry out referencing, anti-money laundering and sanctions checks and prevent fraud;
- comply with legal, regulatory, accounting and taxation obligations; and
- protect the legitimate interests of Meliora Property Management Limited, our landlords, tenants and other third parties.
Failure to provide certain information may prevent us from entering into agreements, providing services or complying with our legal obligations. The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations.
Personal data is required to:
- enter into and perform contracts with customers, suppliers, or business partners.
- process orders, manage accounts, and deliver goods and services.
- verify identity and prevent fraud; and
- comply with applicable legal, regulatory, accounting, and tax obligations.
We may also collect limited technical information automatically when you use our website, including IP address information, browser type, device information and website usage data through cookies and analytics tools.
If there are any changes to the way in which your personal information is used, the Privacy Notice will be updated. Personal information collected through the website will only be retained for as long as reasonably necessary for the purposes for which it was collected, or as required by law.
Applicant/Tenant Privacy Notice
Third Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of external websites and we encourage you to read their privacy policies separately.
Website Enquiries
If you contact us through our website, we will use the information you provide to respond to your enquiry, maintain records of communications and provide services requested by you.
Your Rights
You have rights under UK GDPR in relation to your personal information, including rights of access, correction, objection, restriction, erasure and data portability. You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
Clarity, Accessibility and Transparency
We are committed to being transparent about how we collect, use, and protect personal data.
The information provided in this Privacy Policy is written in clear, plain language and is intended to be easy to understand.
We aim to ensure that information about our data processing activities is concise, accessible, and available in an appropriate format so that individuals can easily understand how their personal data is used and what rights they have.
If any part of this Privacy Policy is unclear or if you require further explanation, you may contact us using the details provided and we will be happy to assist.
Cookie Policy
What is a Cookie?
A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website, to recognise a user’s computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website.
What cookies do Meliora use?
When browsing our website, strictly necessary cookies required for the operation, security and functionality of the website may be placed automatically. We will only utilise non-essential cookies if you have provided us with consent to do so by selecting ‘Allow all cookies’ in the cookies banner. You can change or withdraw your cookie preferences at any time through the cookie settings on our website.. Non-essential cookies may include analytics, performance or marketing cookies which help us understand how visitors use our website and improve website functionality and performance.
The table below lists the cookies used by this website
How do I restrict or delete cookies?
Some cookies are essential for the operation of the website and cannot be disabled. Other non-essential cookies may be disabled through your browser settings or cookie preferences. You may delete and block all cookies from this website, but please be aware that restricting or deleting cookies may impact on the functionality of the website.
Your web browser may allow you to restrict or delete cookies set by this website. The Help function within your browser should tell you how. Alternatively, you can visit www.allaboutcookies.org which provides general information about cookies and how you can manage cookies on your computer.
Cookies Used
| Cookie | Purpose | Type | Duration |
|---|
| _GRECAPTCHA | Spam protection for website forms | Functional | 6 months |
_GRECAPTCHA – This is a functional cookie that provides spam protection through our contact forms. It expires after 6 months.
This website uses Google reCAPTCHA to help prevent spam and abuse through website contact forms. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
